Nanjing Iveco Express King
Recently, Nanjing Iveco's “Spring Warm 10+2†service activity was officially launched. The theme of this event is "Warm Car Warming", and it will be launched for both Iveco and Yuejin brand users. During the event, all visitors to the store will be able to enjoy the "warm car service" including ten free tests, vehicle refurbishment offers and more. At the same time, Nanjing Iveco will send personalized “warm heart†services according to different user characteristics. It is reported that this is also the first time in China's commercial vehicle industry for after-sales care services for different user groups and commercial owners.
In this event, the ten free testing items that users will enjoy include: air conditioning systems, electrical systems, transmission systems, and safety components. The appearance and interior refurbishment, such as vehicle paint, seat replacement and other items, according to the user's choice, enjoy different discounts, the more users choose to refurbish the project, the greater the incentive obtained. And each user who participates in the store's participation will receive one-on-one service from the “customer service managerâ€. This value-added service, which is “tailor-madeâ€, will also save the user's time. In addition to comprehensive and thoughtful "warm car" services, large enterprise users, SMEs and individual users will also enjoy tailored "warm heart" service.
Faced with the economic environment that has not yet recovered and rising oil prices, Nanjing Iveco has launched a series of training lectures and courses on corporate fleet maintenance skills and driving fuel-saving techniques for large enterprise users, effectively helping businesses realize bit by bit, nuanced areas of “open source and reduce expenditureâ€. . As for SMEs and individual users who have a fast pace of life and physical and psychological pressure, Nanjing Iveco has sent intimate “health checkup†activities for the first time. “We hope that through the physical examination, we can help car owners who are busy on weekdays to pay attention to their health problems, gradually develop habits of regular physical examinations, and improve their health awareness, especially self-care awareness. This is also the original intention of Nanjing Iveco to carry out this activity.†Nanjing Iveco Nanjing Automobile Logistics dealer Su told reporters.
“I am a driver who sends express mail. When there are many items, continuous driving and attending meals are all common things. Now that I have this medical examination card, I’m just doing a full-body check.†Mr. Wang, a user of the on-site consultation, said happily. “Customers who only heard of advanced passenger cars can enjoy this after-sales service for free medical examinations did not expect that we have such opportunities now.†In response, Manager Su stated that “differentiated and personalized services were The core competitiveness of passenger cars, especially luxury cars, is now Nanjing Iveco's upgrade of traditional and simple vehicle maintenance to the care of car owners. This is not only an improvement and extension of Nanjing Iveco's warm 360 service brand, but also commercial use. A major breakthrough in the service concept of the car industry."
Nanjing Iveco has always maintained a leading position in the commercial vehicle industry with its advanced service concept and mature operation mode. Its "warm 360" service brand is based on "quick, satisfying, and lasting" as its core requirements and is committed to providing users with comprehensive care services. As automotive service marketing has entered a new era of integration, how to effectively improve service efficiency, improve service systems, and upgrade service concepts have become the proposition that all auto companies need to think together, while Nanjing Iveco's concept of “caring cars to caring people†has spanned It also provides reference for automotive service brands.