ã€Industry Spotlight in China's Instrumentation Network Industry】In the Shandong Island City under the influence of the cold wave, the temperature has fallen. However, more than 200 meter-readers in the city have been braving the wind and running around the streets, buildings and communities. More than 20,000 households were involved in the collection work. If you can't open the door at night, you need to go back again during the day. According to the Qingdao Public Service Fee Service Center, the center has launched an appointment meter reading service and is testing WeChat check fees and payment fees.
testing
The meter reading took more than 10,000 steps in a night at No. 24 Mingxia Road. Pan Lin was busy hitting the door and reading the meter. Under the strong winds and cold weather, Pan Lin wore a cotton overall. The whole face was cold and white. Only the right hand was wearing half a glove and standing in front of the building. She said that she was responsible for reading meters for users along Yan'an Sanlu, and that there were more than 4,500 households.
After pressing the doorbell, Ms. Shan opened the door. After seeing the thin Pan Lin, Ms. Shan quickly pulled her into the house and let Pan Lin warm up in the room. Pan Lin said that every day he basically had to come to the door to read the meter. The old district in the area was more. She had to go through the stairs and knock on the door one by one. Therefore, when she went out at the same time, she did not dare to wear too thick clothes. On the one hand, it was not convenient for households to read the meter, and on the other hand, they sweated during the climb.
It is understood that meter reading is mostly concentrated in the evening, climbing stairs is unavoidable. Pan Lin bought a step counter tool. From the above figures, it can be seen that meter reading can take more than 10,000 steps at a time.
Inevitably, someone can't knock on a meter reader similar to Pan Lin. There are more than 200 people in the fee service center. He is in low temperature weather, and runs every day in the streets, lanes, buildings and communities of the island city. Every day, he enters 20,000 households. The remaining households performed the copying work. She said that at ordinary times, some residents go to work, and the meter reader can only find the right time to come to the door. Usually it is concentrated in the afternoon from 5:00 to 9:00. It is really impossible to get in touch. He knocks on the door early in the morning.
However, it is inevitable that there will be a closed door. From the perspective of the community she serves, due to the fact that residents may not be at home, etc., about 5% of the monthly residents are unable to knock. In accordance with the relevant requirements, they need to knock at the door three times at different times. The third time, a notice will be posted at the entrance. After the residents see it, they can contact the telephone according to the above. She reminded me that while the meter readers were reading meter data, they would also help to check the safety of the home's gas use and prevent the occurrence of leaks and other unsafe factors.
In addition to meter reading, meter readers have become community mentors. It is understood that the center has established special customer files to provide care and support for each business station for those widowed and elderly people with disabilities, inconvenience to mobility, and difficulties in living.
Some citizens who are testing WeChat Chapay’s payment have reported that the way the family pays natural gas and water charges is not clear to the family. According to the Qingdao Public Service Center for Charging Services, the citizens have a “Payment Service Convenience Cardâ€. The meter reader holds the pos machine at home to provide card payment for the citizens, and solves the payment of gas and water fees.
Last year, the Center innovated and established the first intelligent network service platform (ie, online business office) that integrates online business offices, corporate publicity, and payment query functions. This year, the center will work with the banking system to open up WeChat The bill inquiry service allows users to log in to WeChat for enquiries on the balance of the convenience card and arrears. The details are currently in the testing phase. The next step will continue to improve various functions. By then, citizens can use WeChat to implement payment.
It is worth noting that for those customers who are going out during the holiday season and who live in a foreign country, they will carry out activities such as “welcome to the new year, offer love, and conveniently copy†and provide “accepted copy-booking services†to customers who may affect normal copying. By then, customers can According to their own needs, telephone contact the relevant business station or directly with the readers can be agreed.
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Wuzhong Instrument Co., Ltd. , https://www.wzivalve.com